Frequently Asked Questions

Yes! Signing up for direct deposit allows for you to not have to come into our office and potentially wait in lines, as well as make it so you do not have to go to the bank to also wait in line to deposit it.
No. Scholarships checks are to be sent to the Financial Aid Office.
Each semester an online payment plan that is available through your OneTech portal You may also pay your account in full via OneTech. Checks and cash are accepted at the Cashier's window of the Student Accounts Office.

Account Balance is your true or actual balance.

Amount Due is the amount that was due as of the last Bill Date. 

You will need to contact the Help Desk at (479) 968-0646 so they can reset your your password.
Yes, you can pay in full through the OneTech portal by logging into your Payment Plan account.
Anytime you have a balance due on your account you will have a student accounts hold. It prevents registration and transcript requests.
The Registrar's Office handles all transcript requests.
Yes. You need to fill out a direct deposit form and return it to the payroll office in Brown Building Suite 410.

If you are not enrolled in direct deposit, checks will be mailed on the following Thursday to the mailing address on file. We highly recommend direct deposit as a quicker and safer method of receiving refund checks.
You will need to submit your request online or go to the Card Office to receive a duplicate ID. It is $25 and you can charge it to your student account or pay for it in the Student Accounts office.

Undergraduate and Graduate students - All fees are per credit hour
Student Activity Fee - Allows students access to activities throughout the semester (athletic events, movies, etc.)
Health/Wellness Fee - Helps fund additional health services for students. The health and wellness fees collected also contributes to the salary and benefits of nurses, counselors, and staff in the department.
Technology Operations Fee - Allows students to access technology on campus and provides upkeep of technology equipment.  This includes, but not limited to, the Internet, OneTech and Blackboard.  Students have access to these resources in the Ross Pendergraft Library, Residence Hall, and Classroom Buildings, just to name a few.  Offsets costs of written communication to students.  Includes, but not limited to, weekly student newspaper, postcards and brochures mailed to students' mailing addresses.

Athletic Student Fee - Allocated to the athletic programs. This fee is integral to providing a competitive intercollegiate athletics program that builds cohesion on campus and contributes to our university culture. Athletic fees collected assists with maintenance of the athletic facilities, acquisition of necessary supplies, and contributes to the salary and benefits of employees working in the department.  In the past, this fee resided in the tuition charge. Beginning with the Fall 2016 semester, it was separated into its own fee.

Facilities Fee - Upkeep of building, grounds and classroom equipment.
Instructional Support Fee - This money is used so that Arkansas Tech University stays in compliance with Higher Education mandates.  Allows students to request as many transcripts as needed as long as the student's account is in order.

Public Safety Fee - Supports operational costs to include a communication center, deferred maintenance, security improvements, student success programming, fulfillment of strategic plan goals and mass notification costs.

Library Fee - Enables expansion of digital research subscription offerings, archival software and library book inventory.

Distance Learning Fee - Additional funding for online and mixed technology classes.

Course Change Fee - Cost to add/drop a class during a given semester.

Student Union & Recreation Center Fee- Assist in funding the renovation of a space in the Hull Building for purposes of a Student Union and Recreation Center on the Russellville Campus.