Monday-Thursday: 8 a.m. - 4 p.m.
Friday: 8:30 a.m. - 4 p.m.
The Student Accounts Office is committed to serving students and colleagues by assisting them with any financial matters in an efficient and professional manner, and in accordance with university and state policies.
Staff will achieve these goals by being knowledgeable and courteous while maintaining the highest standard of accuracy, integrity and confidentiality.
Student Accounts is proud to assist students in their pursuit of higher education and assures students will always be treated with respect.
Our business hours are 8 a.m. to 4 p.m. Monday through Thursday and 9 a.m. - 4 p.m. Friday. You are welcome to drop by and see us, or give us a call at (479) 508-3358.
Payment Type Accepted
- Authorized Financial Aid
- Discover/Novus, Mastercard/Visa
- e-Cashier (Payment Plan Option)
Disbursement of Financial Aid and Refund Checks
Excess financial aid or refund checks may be picked up with a student ID or drivers license. Checks will not be given out without proper identification.
Third Party Billing
Student accounts to be paid by a third party, such as Rehabilitation Services, Workforce Investment, Department of the Army, etc., should contact the Financial Aid Office at (479) 508-3344.
Refunding of Credit Cards
Any financial aid posted after the account has been paid by a credit card will be refunded back to the credit card before any money is refunded to the student. An account generating a refund for any reason will have the refund issued back to the credit card, even if the account was paid by any other additional means (i.e. check, cash or financial aid).There will be No exceptions to this policy.
Per Bank Card Merchant Agreement
Item 9. RETURN OF MERCHANDISE a.) If, following any sale transaction where the Card is used, any return of merchandise, termination or cancellation of services or price adjustment is allowed, Merchant shall in no event make the refund or adjustment in cash, but shall make same only but issuing and delivering to Bank a Credit Voucher, in an appropriate amount not exceeding the original purchase price.
The first student ID card you receive is free of charge. Replacement ID cards are $25 and payable at the cashier's window before replacement ID is given. Your ID picture will be taken during Student Orientation; you can register for orientation at the front desk in the Student Services and Conference Center.
You can use your ID to:
- Pick up your refund
- Add more money to your print account
- Show your ID at various businesses for discounts
- Use as a second form of ID when needed
- Utilize meal plans
- Tuition and fees must be paid in full prior to the beginning of the semester.
- You will receive an electronic bill each of these months.
- The only bill that you will receive in the mail is your pre-registration bill.
- Fall pre-registration bills are mailed in late July and
- Spring pre-registration bills are mailed in mid-December.
- All subsequent bills will be sent electronically to your OneTech account.
- Mail in a check, call in a credit card or drop by the Student Accounts Office with your payment.
Payment is Due even if a bill is not received.
eTech and other courses added at a date other than the traditional semester start date may not be billed with the regular billing cycle. Account charges and balances can be accessed at any time through your student OneTech account. Payment is Due even if a bill is not received.
Tuition and all other fees are due and payable prior to the beginning of each term at the Student Accounts Office, in the Student Services and Conference Center building. Financial settlement may be made by personal payment or authorized financial aid (loans, scholarships, grants, third parties, etc.). Visa, MasterCard and Discover credit cards are accepted for all charges. Registration is not complete until all financial obligations have been met satisfactorily.
Financial settlement for eTech courses and other courses added on a date later than the traditional start date must be in place before the course(s) begin.
Monthly billing statements are payable upon receipt. Invoices for preregistration are mailed approximately 20-30 days prior to the first day of class. All preregistered students must return the top portion of the preregistration invoice along with applicable payment by the due date to confirm enrollment.
Students with delinquent accounts are not eligible for food service, graduation, transcripts, recommendations, advance registration or readmission to any term. Collection fees for outstanding debts owed to the university may be assessed to the student.
The University reserves the right to amend or add to the regulations of the institution, including those concerning charges and methods of payment, and to make such changes applicable to students enrolled in the university, as well as to new students.