Game Console Detection

Xbox Xbox One Wii Wii U PS3 PS4

Xbox Detection Overview: The user connects the Xbox to the network and receives an IP address. SafeConnect detects the device on the network and blocks it as an unknown detection client. The user connects to Xbox Live, which provides SafeConnect with sufficient traffic to properly classify the device as a Microsoft Gaming Console. 1. Connect the Xbox to the network. 2. The initial network connection test may fail at this time.

Xbox Live Failure

3. Sign in to Xbox Live via the Xbox Dashboard.

Xbox Live Signin

Xbox One Detection Overview: The user connects the Xbox One to the network and receives an IP address. SafeConnect detects the device on the network and blocks it as an unknown detection client. The user then launches Internet Explorer which provides SafeConnect with sufficient traffic to properly classify the device as a Microsoft Gaming Console.

1. Sign into the console

  • Note: If the user is not able to sign into the console, have them perform a hard power off by pressing and holding the power icon/button for 10 seconds. After the device has been completely shut down, power it back on and try to sign into the console again. The device should now show up as a "Microsoft Gaming Console" on the SafeConnect dashboard.

2. Launch Internet Explorer

Xbox One Internet Explorer

3. If launching Internet Explorer does not result in the device showing up as a "Microsoft Gaming Console" on the SafeConnect dashboard, have the user perform a hard power off by pressing and hold the power icon/button for 10 seconds. After the device has been completely shut down, power it back on and try launching Internet Explorer again.

Wii Detection Overview: The user connects the Wii to the network and receives an IP address. SafeConnect detects the device on the network and blocks it as an unknown detection client. The User then launches the Internet Channel and attempts to access and external resource which provides SafeConnect with sufficient traffic to properly classify the device as a Nintendo Gaming Console. Internet Channel installed: 1. Connect the Wii to the network. 2. Open the Internet Channel from the home screen and click "start".

Wii Internet Channel

3. Attempt to search/access and external web resource. 4. The SafeConnect dashboard should now show the device as a "Wii Gaming Console"

Wii U Detection Overview: The user connects the Wii U to the network and receives an IP address. SafeConnect detects the device on the network and blocks it as an unknown detection client. The user then launches the Internet Browser and attempts to access and external resource which provides SafeConnect with sufficient traffic to properly classify the device as a Nintendo Gaming Console. Internet Channel installed: 1. Connect the Wii U to the network. 2. Open the Internet Browser from the home screen and click "start".

Wii U

3. Attempt to search/access and external web resource. 4. The SafeConnect dashboard should now show the device as a "Wii Gaming Console".

PS3 Detection Overview: The user connects the PS3 to the network and receives an IP address. SafeConnect detects the device on the network and blocks it as an unknown detection client. The user connects to the PlayStation Network which provides SafeConnect with sufficient traffic to properly classify the device as a Sony Gaming Console. 1. Connect the PS3 to the network. 2. When configuring the internet connection, skip the "Test Connection" option as this test may fail the first time.

PS3 Network Config

3. Sign in to the PlayStation Network via the XMB.

PS3 Sign In

PS4 Detection Overview: The user connects the PS4 to the network and receives an IP address. SafeConnect detects the device on the network and blocks it as an unknown detection client. The user connects to the PlayStation Network which provides SafeConnect with sufficient traffic to properly classify the device as a Sony Gaming Console. 1. Connect the PS4 to the network. 2. When configuring the internet connection, skip the "Test Connection" option as this test may fail the first time.

PS4 Network Config

3. Sign in to the PlayStation Network via the XMB.

PS4 Sign In