The CARE Team is a multidisciplinary proactive campus threat assessment and behavioral intervention team dedicated to improving campus safety through a coordinated, objective approach to prevention, identification, assessment, intervention, and management of situations that may pose a threat to the safety and well-being of individuals and the university community.
Fostering a safe and supportive campus environment is the work of all university employees. The CARE Team was created to formalize the university’s existing processes for greater communication, collaboration, and coordination of concerns regarding student, employee, or other persons’ behavior.
The primary work of the CARE Team (Campus Assessment, Response, and Evaluation Team) is to collect and assess all reports of threats or other alarming behaviors by any student or employee as well as others who might impact the safety or well-being of the university community. By gathering information about individuals of concern, assessing the information in a systematic manner, determining the most effective response, implementing a plan to address the concern, and monitoring the effectiveness of the response, the team seeks to prevent disruptive or harmful incidents. Central to this process is enhancing and connecting campus communication to effectively detect patterns of behavior that in isolation my seem insignificant but when viewed in totality signal a more serious problem. By modeling effective behavioral intervention practices, this proactive approach seeks to address concerning behaviors before situations become critical.
CARE Team Mission Statement
The CARE Team is a multidisciplinary proactive campus threat assessment and behavioral intervention team dedicated to improving campus safety through a coordinated, objective approach to prevention, identification, assessment, intervention, and management of situations that may pose a threat to the safety and well-being of individuals and the university community. While threat assessment is a crucial component, the CARE Team also focuses on student success and retention by following up with referrals and connecting them to appropriate resources.
CARE Team Policies and Procedures
The CARE Team is comprised of a multidisciplinary group of university personnel representing a variety of campus departments. Individuals selected from these areas have experience in law enforcement, threat assessment, medical and mental health evaluation, human resources, university operations, and student affairs. The members selected have regular contact with campus community members and hold positions that have multiple daily touch points with the majority of campus departments which will aid in assessment of persons of concern, and/or provide the authority to receive a CARE Team referral and take the appropriate action.
AVP/Dean of Students and Title IX Coordinator
(479) 968-0407 - office
(479) 264-0250 - cell
Assistant Dean for Student Conduct/Lead Title IX Investigator
Director of Residence Education
(479) 964-0583 ext 3834
Associate Dean for Student Wellness
Assistant Chief, Public Safety
Director of Academic Advising and Retention
Dr. Keegan Nichols
Vice President for Student Affairs
Chief, Director of Public Safety
Director of University Relations
Chief Student Life Officer/Ozark Campus
Maintenance Assistant/Ozark Campus
Workforce Education Faculty of Human Services/Ozark Campus
Public Safety Officer/Ozark Campus
All members of the university community play an important role in helping others get the assistance they need. There may be signs or indications that a person is experiencing problems and needs assistance.
Examples of the types of observed behaviors sometimes exhibited by distressed persons that should be referred to the CARE Team include:
- Extreme anxiety
- Prolonged and significant difficulty with the demands of college
- Tearfulness, frequent crying
- Loss of temper or outbursts of anger
- Destructive behavior, including self-destruction such as cutting
- Displays of physical and/or domestic violence
- Expressions of self-blame, guilt, or shame
- Extreme sadness or depression
- Deteriorating classroom performance
- Disruptiveness, overly confrontational, aggressive with disregard for others
- Impulsiveness without giving thoughts to consequences of actions
- Withdrawing from or avoiding others, isolating
- Expressionless face
- References to suicide along with statements of hopelessness and helplessness
- Speaking or writing that is violent in nature, seems bizarre, or is out of touch with reality
- Violent fantasy content, expression of dark or jarring themes or images
- Fascination with weapons
- Homicidal ideation
- Non-compliance or disciplinary matters
- Interest in previous shooting situations
- Victim/martyr self-concept, allusions of grandeur
- Violence or cruelty
- Recent police contact
- Unusual interest in police, military, terrorist activities and materials
- Excessive use of drugs and/or alcohol
- Recent and dramatic life changes, including changes in personality, eating habits, hygiene/appearance, sleep patterns
- Publishing a video or communicating a plan of harm to self or others
Presentation of these types of behaviors in isolation may or may not indicate a more serious problem. However, persons of concern may be exhibiting the same or similar behaviors in other areas of campus. Reporting information to the CARE Team may assist in the observation of a larger pattern of behaviors that may need intervention when the totality of the circumstances is taken into consideration. When in doubt, please submit a report and allow the CARE Team to review.
The behavior of distressed individuals may come to your attention in a variety of ways, including:
- Direct observation of the behavior in the classroom, including in written form through
- Direct observation of the behavior outside of the classroom, including such places
as the residence halls, library, cafeteria, or at student activities and events
- Reports regarding online or social media platforms, via posts, blog entries, Tweets,
- Reports from other students, roommates, faculty, staff, or other members of the university
community including family members
- Direct communication with the individual, via in-person conversations, email, or phone calls/messages
Anyone can report concerning, disruptive, alarming, or threatening behaviors to the CARE Team.
NOTE: Even with the existence of a CARE Team, the actions and responsibilities of this team do not replace those of emergency responders or the police. Some behaviors require immediate emergency assistance. If an incident is currently an immediate threat to self or others, please report directly to the Department of Public Safety by dialing 911.
NOTE: The list of behaviors provided is not exhaustive or inclusive of all behaviors that should be reported but is intended to be a useful educational resource or guide.
Anyone can report concerning, disruptive, alarming, or threatening behaviors to the CARE Team by:
- Speaking directly to a team member, or;
- Submitting an online referral.
To submit an online referral, please visit this link:
If you have any problems or concerns with the online reporting form or you wish to make a report in person, please contact Amy Pennington, AVP/Dean of Students and Title IX Coordinator and CARE Team chair, by phone at (479) 968-0407 or via email at firstname.lastname@example.org.
If an incident is currently an immediate threat to self or others, please report directly to the Department of Public Safety by dialing 911.