Getting Connected

There are 4 steps involved in making sure your computer is in accordance with the ResNet policy.

  1. Making sure your operating system is properly configured (see links below)
    - Windows XP
    - Windows Vista
    - Windows 7 
  2. Making sure you have the latest critical updates from Microsoft Windows updates.
  3. Make sure you have a valid anti-virus program.  See list of valid anti-virus programs:
    - Supported Antivirus Clients for Cisco NAC Agent
  4. Make sure no Peer-to-Peer software is installed and running.
  5. Install the Cisco NAC Agent.
    Mac Installation Guide
    - Windows Installation Guide

Failure to complete the above steps can result in loss of connection privileges.

It is also recommended that you read the ResNet policy since it contains the rules and regulations for connecting to the residential network.