Frequently Asked Questions
There is no charge at the time of service unless you are receiving an immunization, lab procedure, counseling visit (after 4 free sessions/semester) or incur a late fee for missed appointments or those not cancelled within 24 hours. Students pay a health services fee each semester and may utilize the health center as much as needed. Please see this document for a detailed list of HWC fees. Students who are charged a fee for service will not pay at the time of service but the charge will be listed on the student account as an infirmary charge with no details of the procedure or reason for visit. Students requesting a detailed list of their charges may do so at the HWC.
You may obtain your immunization record by stopping by the Health & Wellness Center during our clinic hours or you may fax us a signed Medical Release Form requesting this information 479-967-6610 fax.
If you don't see a symptom that best describes your need for a visit, please contact our office at (479) 968-0329 to schedule your appointment. All women's health issues must be scheduled in person or by phone.
Call the clinic at 8 am. We will have walk in slots available on a first call basis. You may also come to the Health & Wellness Center and be triaged. If your symptoms are emergent, we will refer you to Saint Mary's Medical Center Emergency Department or a local clinic for evaluation.
We prefer that patients schedule appointments in advance, however, we have some appointments set aside daily for walk-ins. Walk-ins will be seen on a first-come, first- serve basis. Students are encouraged to call early to increase the likelihood of a same-day appointment.