Getting Started


This website is your gateway for site status and information on Web Based Courses.  Our mission is to provide a single focal point for any Online Training/Degree Programs and Online Resources that are made available at Arkansas Tech University. eTech will provide information, training, and assistance to students and faculty in choosing, creating and using online course systems and resources.

If you are a new student, this page is designed to help you get started with your course. If you have had web courses at Tech in the past, this will be a good review for you and introduce you to some of the new elements we are continually adding to the Online Learning Areas at Tech.

eTech is the accumulation of what the VLC/CCC was with the addition of the Blackboard Course Management System, Distance Learning Facilities at Tech and Training Resources [Computer Based Training]. All Web Based Courses are done via the the Online Course Management System (Blackboard) with access information and course details being provided at the main eTech site. Email via the OneTech Portal is the primary method of communication between students and instructors; therefore, check your e-mail, on a regular basis, to keep informed of class activities.

PC-Type Computer: Software:
  • IBM PC Compatible Pentium IV 1.8 GHZ
  • 1GIG RAM (2GIG RAM recommended)
  • Windows XP, Vista, or 7
  • Internet access via, Cable Modem, DSL, or on-campus computers (We highly discourage the use of dialup Internet due to speed issues.)(Do not use browsers supplied by your ISP.)
  • Internet Explorer 7.0+ or Firefox 3.5+ Browser
  • E-Mail client such asMicrosoft Outlook or Tech's OneTech email
  • Microsoft Office 2003, 2007, or 2010(Microsoft WORKS is NOT compatible)
  • RealPlayer 10+ audio/video player
  • Windows Media Player 11+
  • Java Version 1.6
  • Current Version of Adobe Flash Player
  • Current Version of Adobe Reader
  • Current Version of Microsoft Silverlight
Macintosh-Type Computer: Software:
  • Macintosh iMac/G5
  • 1GIG RAM (2 GIG MB RAM recommended)
  • Mac OSX 10.5 Leopard, OSX 10.6 Snow Leopard
  • Internet access via, Cable Modem, DSL, or on-campus computers (We highly discourage the use of dialup Internet due to speed issues.)(Do not use browsers supplied by your ISP.)
  • Safari 3.2+ or Firefox 3.5+ Browser
  • E-Mail client such as Microsoft Outlook or Tech's OneTech email
  • Microsoft Office 2008
  • RealPlayer 10+ audio/video player
  • Current Version of Adobe Flash Player
  • Current Version of Adobe Reader
  • Current Version of Microsoft Silverlight

Students must use their TECH-assigned OneTech ID and e-mail account for all communication with Arkansas Tech University. Due to the number of problems with students forwarding their OneTech mail to another, off-campus account (such as Hotmail, Yahoo and many others), mail forwarding is strictly prohibited. Mail delivered to forwarded accounts is lost when the account cannot be accessed by the TECH mail server. TECH will not be responsible for mail delivered to a non-TECH account. You must use your TECH-assigned OneTech ID to RESPOND to class discussion lists, your instructor, the Center and TECH. All other accounts will be blocked and refused access to the Center.

Through the Course Management System (Blackboard) you will be joined to your class by your instructor, and within that class, an e-mail and discussion forum will provide you with the ability to communicate with your instructor and classmates. Regular attendance (online check-in) is required.

All online classes use the Course Management System (Blackboard) for class. This system requires the use of your OneTech ID and password. Blackboard access permission is entered by your instructor. This may not happen immediately. Make sure you e-mail (see for instructor and e-mail contacts) your instructor to let him or her know you are in the class. Don't forget your student T#, OneTech username, and your e-mail address.

Students may access course materials through the Course Management system at Login using your OneTech username and password. You should have a link to your courses at the right under My Courses.

To familiarize yourself with Blackboard, be sure to check out the Introduction to Blackboard Students course.

A new feature used by some instructors in conjunction with Blackboard is Tegrity. Tegrity Lecture Capture System is used to record both online and face to face instructor lead courses to video. This allows students whether at a distance or on campus to view lectures at their convenience and multiple times, providing a more comprehensive review of the course. You will find more information about Tegrity in your Introduction to Blackboard course.

Blackboard Frequently Asked Questions.

Please contact the Campus Support Center for additional information or assistance <> or (479)-964-0577.

A web assisted course is one that contains a significant portion of the course being provided via Online Resources. This may include but is not limited to Online Testing, Assignment Submission, Digital Drop Boxes, Online Discussion Boards, and Chat. But the primary Meeting and Instruction of the course requires in class presence and participation. The courses will be identified by the instructor syllabus.

This information is provided within the Course Section of the Course Management System - See Blackboard.. The Center operates in conjunction with the published university calendar and you will have to complete your course by the end of the current term. Your instructor may have strict guidelines on assignment completion. Do not try to do all of the course work at one sitting.


In Blackboard, click the "Communications" button, then "E-Mail", to communicate with fellow students and your instructor.<

Please do NOT use any enhancements to your messages; use plain text only. Some students' email programs may not be as sophisticated as yours and will display only garbage when they open your email. This includes background colors and "styled" text.

Always be aware of any attachments you receive via email from any source, even those from family. If you are not expecting an attachment, contact the sender before opening it. This is especially true if the attachment has the letters "vbs". This is the best clue to the possibility of a virus program. However, this is not the only way a virus can be transmitted. The University blocks many attachments such as .zip, .com, .exe, .vbs, .scr and a number of others.

The Center strongly suggests that you purchase the Symantec Norton Anti-Virus (NAV) software. This is currently the only software that has a "Live Update" feature. Make sure the Live Update is set to operate when you would normally have the computer online. This allows the program to be updated frequently and automatically for the latest virus definitions. NAV is available at leading computer stores as well as a multitude of on-line sources.

Should you receive a virus, contact your instructor and the Campus Support Center at or or (479) 968-0646 for additional instructions. This way, we will be aware of the virus and take steps necessary to insure that The Center does not pass it on to others in your class. Most of all, do not cause a scare by sending virus alerts to your class lists. Check with reliable virus centers such as Symantec Most major virus alerts are first heard on CNN or the morning television news programs as their overseas news bureaus learn of the attacks first.

There are a number of policies that govern/guide access and computer usage at TECH. Use of the Online or Campus systems indicates that you have read and will comply with these policies. Please review these at

The Campus Support Center is located within the Technology Center on the 1st floor of the Ross Pendergraft Library and Technology Center in Room 150 at 305 West Q Street, Russellville, AR 72801.

If you have questions or are having problems, please review the FAQ page before contacting the Campus Support Center by phone or email (HelpDesk). Some common problems and frequently asked questions are included on those pages.