If you are a victim or a witness of a verbally abusive individual or disruptive event:

  • Call 911, either personally or have someone else call.
  • Identify your name, location, and need for assistance. Stay on the phone with the dispatcher and follow any directions given.
  • Stay calm and supportive of others who may be experiencing the verbal abuse.
  • If you can, remove yourself or the targeted person(s) to a room and lock the door.
  • Attempt to diffuse the situation. Acknowledge anger, but calmly ask the person to leave.
  • If the person(s) refuse to leave inform them the police have been called and they must leave immediately.
  • If the person(s) leave be prepared to provide a detailed description to responding law enforcement officers. (i.e. clothing description, height, weight, build, etc.)
  • Never endanger yourself needlessly or continue to argue with an abusive person.