Tech HomeComputer Services

Campus
Support Center
RPL 150

479.968.0646

tech.support@atu.edu

Blackboard
Help Desk:

RPL 150
479.968.0646
1.866.400.8022

bbsystem@atu.edu

Hours of Operation

Fall Hours
Monday - Friday
7:30 AM - 11:00 PM

 

 
Bringing a Computer Online at Arkansas Tech

  1. Purchase Decision:

    1. Coordinate with Computer Services (CS) on the services and areas it will serve.

    2. Coordinate with CS on systems design and specification.
       

  2. Receipt of the System:

    1. Coordinate with CS for assistance on system compliance.

    2. Comply with the guidelines on systems documentation, installation and inventory.
       

  3. Prepare System to be brought into service:

    1. System must be installed with an operating system that is compliant with existing systems within the TECH network and has been cleared by CS.

    2. System must meet security, access, and domain guidelines as appropriate.

    3. System must adhere to all naming conventions, IP addressing and other network access guidelines that have been set forth by CS.

    4. The systems services (mail, DHCP, Naming, Web, FTP, etc.) must be coordinated with CS before being brought into service and must meet the guidelines that have be set forth for the services.

    5. System must use the appropriate network protocols and not violate the bandwidth restrictions or protocol restrictions set forth by CS.

    6. System must be maintained according to the guidelines set forth by CS including all necessary backups, security upgrades and log archiving.
       

  4. Changes to the system services or equipment that affect any of the guidelines set forth by CS must first be coordinated with CS.
     

  5. Make the necessary request to CS for the computer or service you are requesting.
     

  6. Be sure and read all other related polices. 

 

 

  
   
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