Refund and Return Procedures/Best Practices

General Merchandise and Apparel

Apparel and general merchandise items returned with original tags in non-washed, non-worn, resalable condition within 30 days of the date on the receipt are eligible for a full refund. Refunds where credit cards were used must go back onto that exact same credit card.

Textbook Sales and Rentals

Textbook purchases and rentals returned in original condition prior to the term-specific deadline are eligible for a full refund. The refund deadline for the Summer 2016 term is 5pm on Wednesday, June 2nd, 2016. After the term-specific deadline has passed, all course materials purchases may only be returned within 24 hours of purchase, in original condition, with the receipt, at the discretion of a manager. The return deadline for the Fall 2016 semster will be Monday, August 29th at 5pm.

Those who have dropped a class and have drop slip and receipt may also be eligible for a full refund if the items are in the original condition, at the discretion of a manager. The drop refund deadline for the Summer 2016 term is Friday, June 10th, 2016.

Buy Back Procedures

Our Summer 2016 buyback will take place Friday, August 5th, 2016. During that time, books may be worth up to half of what you paid depending on the demand. We also buy back books every day for current market value. Sell your new and used textbooks for cash at the bookstore!

Rental Returns

Summer 2016 rentals are due by Friday, August 5th, at 5pm. Late fees of $10 per item will be posted for those items not received by August 9th. Lost or non-return fees will be posted to the card on file at 8am on Friday, August 12th for every item that is not in our possession at that time.Your student account will be charged and hold flags placed if the credit card on file is declined or otherwise unable to be charged.

To return rentals via mail, enclose your name and Tnumber and send to:

Arkansas Tech Bookstore
Attn: Rental Returns
209 West O Street
Russellville, AR 72801

*Mailed summer term rentals must be postmarked on or before Friday, August 5th, 2016 and must be delivered to us by the close of business on Thursday, August 11th, 2016.