Courses

           

Description

CUL2063: Guest Service Management
Cross-listed: HA 2063

The analysis and development of guest services management skills including leadership behavior, motivation, communication, training, staffing, etiquette, and professional service.

Lecture two hours, lab minimum of four hours depending on the special event requirements.

Note: $100 lab fee which helps to cover your meal costs.

Sections

CRN Section # # Seats Days Time Date Building Room
21835 001 5
T 0930-1050 12-JAN-15 / 05-MAY-15 WMS 205
R 0930-1420 12-JAN-15 / 05-MAY-15 WMS DR