CUL2063: Guest Service Management
Cross-listed: HA 2063

The analysis and development of guest services management skills including leadership behavior, motivation, communication, training, staffing, etiquette, and professional service.

Lecture two hours, lab minimum of four hours depending on the special event requirements.

Note: $100 lab fee which helps to cover your meal costs.


CRN Section # # Seats Days Time Date Building Room
21835 001 5
T 0930-1050 12-JAN-15 / 05-MAY-15 WMS DR
R 0930-1420 12-JAN-15 / 05-MAY-15 WMS DR