CUL2063: Guest Service Management
Cross-listed: HA 2063

The analysis and development of guest services management skills including leadership behavior, motivation, communication, training, staffing, etiquette, and professional service.

Lecture two hours, lab minimum of three hours depending on the special event requirements. $100 lab fee which helps to cover your meal costs and/or travel.


CRN Section # # Seats Days Time Date Building Room
21545 001 5
T 0930-1050 14-JAN-13 / 07-MAY-13 WMS DR
R 0930-1450 14-JAN-13 / 07-MAY-13 WMS DR