HA2063: Guest Service Management
Cross-listed: CUL 2063

The analysis and development of guest services management skills including leadership behavior, motivation, communication, training, staffing, etiquette, and professional service.

Lecture two hours, lab minimum of four hours depending on the special event requirements.

Note: $200 lab fee which helps to cover your meal costs.


CRN Section # # Seats Days Time Date Building Room
21173 001 10
T 0930-1050 11-JAN-16 / 03-MAY-16 WMS DR
R 0930-1420 11-JAN-16 / 03-MAY-16 WMS DR